Tomball, TX
(281) 549-2122

Tomball, Texas · 5.0 stars from 503 reviews

We read the load before it breaks.

Family-owned air conditioning and heating out of Suite 64 on E Hufsmith Road. A live voice answers at two in the morning, and you get a two hour window with a call thirty minutes out.

The record

Five hundred and three neighbours, not one of them rounded up.

Every figure below is a published fact you can check before you call. The rating comes off the Google listing, the license off the door of the shop.

Google rating across 503 reviews

5.0

Google rating across 503 reviews

Live answering, seven days, never a machine

24/7

Live answering, seven days, never a machine

Arrival window, with a 30 minute heads-up call

2 hr

Arrival window, with a 30 minute heads-up call

Texas Air Conditioning license #119850C

Class A

Texas Air Conditioning license #119850C

One call, walked end to end

The job does not start at the thermostat.

A real call runs from the attic down to the pad and, on a commercial roof, back up again. This is the same walk on every ticket, which is why the diagnosis holds.

Attic air handler with new plenum and flex ductwork

01

Up in the attic first

Plenum, flex runs and the air handler get looked at before anything outside does. Half of what gets blamed on a condenser is a duct problem sweating in a 130 degree attic.

Two condensers set on fresh pads alongside a house

02

Readings at the pad

Pressures, temperature split and amp draw, taken and written down. Numbers decide whether this is a repair or a replacement conversation, not a hunch and not a sales script.

Technician washing a condenser coil with a hose attachment

03

The coil actually gets washed

Gulf Coast dust and cottonwood pack a condenser coil solid. Washing it is the cheapest performance you will ever buy, and it is the step most maintenance visits quietly skip.

Crane setting a rooftop package unit on a commercial roof

04

And on a roof, the same standard

Retail floors, offices and apartment complexes get the identical walk, with a crane when the package unit calls for one. Light commercial is not a sideline here.

  1. 40%

    01

    Running easy

    Cycles complete, the house holds temperature, the split across the coil sits where it should. Nothing to do but keep the filter honest.

  2. 60%

    02

    Working harder than it was

    Longer run times for the same result. This is where a wash, a drain clear and a charge check pay for themselves several times over.

  3. 85%

    03

    At the threshold

    Warm air, weak airflow, an odd smell or a bill that jumped. Four symptoms, one message. Called in now this is usually a repair, not a replacement.

  4. 100%

    04

    The two in the morning call

    It gives up on the hottest night, because that is the night it was asked for everything. The line is answered anyway.

“I contacted Titan at 2 in the morning and within a couple hours had a technician at my door.”Evelia Toledo, Google review

Suite 64, E Hufsmith Road

There is a real door with our name on it.

Not a call center and not a franchise territory. The license number is on the glass, the hours say by appointment, and the trucks come back here every night.

In their own words

Nobody writes five hundred reviews about a company that turns up late.

They let you know when they are arriving, they don't take up your whole day, they give you a two hour window and let you know 30 mins of their arrival time…that's really big for me!! They are very knowledgeable and answer all your questions but they listen to what you're saying to them and they genuinely care
Sheila Shook · Google
It's rare to find a company and technicians that genuinely care about doing the job right and going above and beyond for the customer. Justin's attention to detail, honesty, and work ethic truly stood out.
Henry Perez · Google
He investigated the concern I had late on a Friday (scheduled so quickly!) and was able to identify a more appropriate plan and course of action. He also took plenty of time to explain everything he was recommending and why.
Olivia Young · Google

The Titan Family membership

Fifteen dollars a month, and the paperwork your warranty asks for.

Some home warranty companies will not cover an air conditioner or a furnace without documented regular maintenance. The membership is the cheapest way to have that record, and it moves you to the front of the queue in August.

Starting at

$15

a month, per system enrolled

Three tiers. Olympian, Gladiator and Titan. The one you want depends on how many systems are under the roof and how hard you run them.

Olympian, Gladiator, Titan
Three tiers, starting at $15 a month, priced by how many systems you enrol.
Priority scheduling
Members are seen first when the whole town calls on the same afternoon.
Spring and fall visits
Cooling checked before it is needed, heating checked before the first cold snap.
Discounted repair rates
Plus extended service warranties on the work carried out.

Bigger jobs can be financed through Synchrony Bank or FTL Finance. Subject to credit approval. Minimum monthly payments required. See store for details.

Before you call

The eight things people actually ask.

Yes. The line is answered by a live person seven days a week, not a machine and not an answering service that takes a message until Monday. One customer called at two in the morning over Memorial Day weekend and had a technician at the door within a couple of hours.

You get a two hour arrival window and a call about thirty minutes before the technician reaches you, so you are not held to the whole day waiting.

Customers tell us the fee to come out is applied toward the repair when they go ahead with the work. Ask when you book and the office will confirm the current terms for your job.

All the major residential systems, including Trane, Carrier, Lennox, Rheem and Daikin. Repairs are not limited to what we install.

Yes. Retail stores, offices, small enterprises and apartment complexes, from design and installation through maintenance, emergency repair and efficiency retrofits.

The Titan Family membership starts at $15 a month across three tiers, Olympian, Gladiator and Titan. It carries discounted repair rates, priority scheduling, spring and fall maintenance and extended service warranties. Some home warranty companies will not cover a system without documented regular maintenance.

Yes. We work with Synchrony Bank and FTL Finance on system replacements and larger repairs. Subject to credit approval. Minimum monthly payments required. See store for details.

We are based in Tomball and work across North Houston, including The Woodlands, Spring, Conroe, Cypress, Magnolia, Montgomery, Lake Conroe and Pinehurst. If your town is not listed, call and ask.
A Titan Comfort Solutions truck outside the Tomball shop

Tomball and North Houston

Tell us what it is doing and when it started.

Tomball, The Woodlands, Spring, Conroe, Cypress, Magnolia, Montgomery, Lake Conroe and Pinehurst. If your town is not on that list, call and ask anyway.